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Why Shop Us?

  • ✨ Personalized Shopping

    Get exclusive product recommendations and offers curated to match your unique style. Your perfect find is just a click away!

  • 🔒 Trusted & Secure

    Enjoy peace of mind with our secure payment methods and hassle-free checkout process. Your safety is our priority.

  • 🌟 Premium Support

    Experience unmatched customer support and expert guidance at every step. We’re committed to making your journey seamless.
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FAQs

1. What is your return and exchange policy?

We offer a hassle-free 7-day return and exchange policy. Items must be in their original condition, unused, and with all tags intact. For more information, please visit our Returns & Exchanges page.

2. How secure is my payment information?

Your security is our top priority. All transactions are encrypted using SSL technology, ensuring that your payment details are safe and never shared with third parties.

3. How can I track my order?

Once your order has been shipped, we will send a confirmation email with a tracking number. You can use this number to monitor your package's status directly on our website or the courier's tracking page.

4. How do I contact customer support?

Our dedicated customer support team is available Monday to Friday, 9 AM - 5 PM (EST). You can reach us at hello@teesbyscratch.com or use our Contact Form for prompt assistance.

5. Do you ship internationally?

Yes, we proudly ship to most countries worldwide. Shipping costs and delivery times will vary based on your location. For detailed information, please refer to our Shipping Policy.